Auto Rental News, January 2019

AUTO RENTAL NEWS Fact Book 2019 21 Custom Auto Fleet Financing 1st Source Bank provides financing to car truck and van fleet clients throughout the U S Let us tailor a fleet financing package to fit your needs Committed to your success our experienced dedicated team will assist you through every step Call or email one of our fleet financing professionals today Eastern USA Garrett Kautz 5742352273 KautzG 1stsource com Central USA Cindy Trenerry 5742715647 TrenerryC 1stsource com Western USA Richard Curran 6192835319 CurranR 1stsource com Division President Kirk Browning 5742352733 BrowningK 1stsource com 1stsource com auto 8005132360 LOOKING FOR FINANCING FOR YOUR AUTO RENTAL FLEET R A T I N G S AWA R D S Enterprise National Alamo Hertz Avis Budget Dollar Thrifty 862 848 846 830 824 819 816 811 822 ENTERPRISE HERTZ NATIONAL ALAMO INDUSTRY AVERAGE AVIS THRIFTY BUDGET DOLLAR 775 800 825 850 875 J D POWER AND ASSOCIATES 2018 RENTAL CAR SATISFACTION STUDY Overall Satisfaction Index Based on a 1000 point scale J D POWER AND ASSOCIATES 2018 NORTH AMERICA RENTAL CAR SATISFACTION STUDY Overall rental car satisfaction improved by four index points to 830 in 2018 the highest level recorded in the 23 year history of the study This improvement was driven by increases in satisfaction in three factors reservation rental car and cost fees

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